If only a single button does not react, the whole electronics is rarely broken. Usually the controls are worn or dirty. This guide shows how to narrow the problem down and which options you have.
Wear as the most common cause
The buttons and joystick of a tipper radio remote are pressed thousands of times a day. Over time the contacts under the membrane wear out or the joystick loses its clean centre point. Ingress of dust can also block individual functions.
A quick self-check
Insert fresh batteries and test each function one after another from a short distance. Note which button or direction does not respond. If only one control fails to react, that points to a mechanical fault rather than a radio problem.
Repair instead of buying new
Faulty buttons and joysticks can be replaced specifically. We repair the controls, test the entire unit and deliver it with a twelve-month warranty. That is considerably cheaper than an original new unit.
Frequently asked questions
Only one button fails, is sending it in worthwhile?
Yes. A single faulty button can usually be repaired cheaply while the rest of the device stays fully functional. Through the exchange system you also get a tested replacement device right away.
Can I replace the buttons myself?
We advise against it. Opening the device without the right tools quickly damages the seal and the board. A professional repair preserves function and lifespan.
How long does the repair take?
After payment we ship within one to three business days. With the exchange system you do not have to wait for your own device to be repaired.